Privacy Policy

Last updated: June 22, 2026

This policy explains what data [nama_usaha] collects when you use Nexotao, how that data is used, and with whom it is shared in order to operate the service.

1. Data we collect

  • Account data: your email address and the basic profile information you provide.
  • Payment data: processed by our payment provider (Pakasir). We do not store your card or payment instrument details.
  • Usage logs: metadata such as the model used, token counts, timestamps, and request status — used to calculate charges and display your history.

2. Prompt content is forwarded to model providers

Important: to process your request, your prompt content (the text and attachments you send) is forwarded to the relevant upstream model provider — for example Anthropic, OpenAI, or DeepSeek (accessed via Microsoft Azure). Those providers process the data under their own respective policies. Avoid sending sensitive data that is not needed.

3. Third parties

  • Supabase — storage of account data, balance, and usage logs.
  • Pakasir — QRIS payment processing.
  • Upstream model providers (Anthropic/OpenAI/DeepSeek via Azure) — processing of AI requests.

4. How we use data

We use your data to provide and operate the service: authentication, balance calculation, displaying your usage history, preventing abuse, and improving service reliability. We do not sell your personal data.

5. Data retention

Account data and usage logs are retained while your account is active and for as long as needed for operational, accounting, or legal purposes. After that, the data may be deleted or anonymized.

6. Security

We apply reasonable security measures to protect your data, including server-side access controls. No system is entirely free of risk; keep your credentials and API keys confidential.

7. Your rights

You may request access to, correction of, or deletion of your personal data in accordance with applicable law by contacting us. We may need to retain certain data to meet legal or accounting obligations.

8. Contact

For privacy questions or data-related requests, contact [email_kontak].

This document is not legal advice. For specific compliance needs, please consult a legal advisor.